Question 1

What can be included in a memorial piece?

Accepted Answer

I can incorporate a range of meaningful inclusions including cremation ashes, pet fur, hair, dried flowers, fabric, or small sentimental items. Each piece is designed to be deeply personal and unique to you and your loved one.

Question 2

How much ashes do I need to send?

Accepted Answer

Only a small amount is needed for most pieces, usually around a table spoon. Any unused ashes will be carefully packaged and returned to you with your finished keepsake.

Question 3

Will ashes be safe?

Accepted Answer

Yes. All ashes are handled with the utmost care and respect throughout the entire process. They are stored securely while your piece is being created and are only used in your specific order.

Question 4

Can ashes be combined with flowers or other inclusions?

Accepted Answer

Absolutely. Many customers choose to include flowers, fur, or other sentimental items alongside ashes to create a more personal and meaningful design.

Question 5

Do you return unused ashes or inclusions?

Accepted Answer

Yes. Any remaining ashes or inclusions will always be carefully returned with your completed keepsake.

Question 6

Can I send fur or hair instead of ashes?

Accepted Answer

Yes. Pet fur and human hair can both be incorporated into memorial pieces and work beautifully as a way of preserving a lasting memory.

Question 7

How should I send ashes or inclusions?

Accepted Answer

Once your order is placed, I will provide clear instructions on how to safely package and send your inclusions. Everything should be securely sealed and clearly labelled to ensure safe arrival.

Question 8

How long does a memorial piece take to complete?

Accepted Answer

My usual turnaround time is 6–10 weeks from receiving your inclusions. This may vary depending on the complexity of the piece and current order volume. I will always keep you updated throughout the process.

Question 9

Can I request a custom design?

Accepted Answer

Yes. I welcome custom requests and love working with customers to create something truly personal. Please feel free to get in touch before placing your order to discuss your ideas.

Question 10

What if I’m not sure what I want yet?

Accepted Answer

That’s absolutely fine. Many customers come to me with just an idea or feeling in mind. I’m happy to guide you through the options and help design something meaningful together.

Question 11

Is resin heat resistant?

Accepted Answer

The resins used in my work are heat resistant up to 90°C, meaning it is perfect for any heat facing objects such as coasters, trays and tables. Exposure to high temperatures or prolonged heat can cause warping or surface damage.

FAQs

Frequently asked questions